Refund & Return Policies 

Payments~ Please double check your address, as ME Skincare is NOT responsible for incorrect addresses. Orders are processed first come first serve in the order it was submitted in our system. We take no responsibility for lost mail when the customer has given us the wrong address. Proper spelling and caps are required to accurately verify your address. INTERNATIONAL CUSTOMERS if your country collects TAXES & DUTIES, please be aware that those fees will be collected when your shipment is delivered to you. If you do not pay the TAXES and DUTIES your order will very likely be confiscated by your CUSTOMS AGENTS.

If your packages have a tendency to be stolen, please add signature delivery. ME Skincare will not be responsible for orders not received if signature delivery is not added to your order.

Returns & Refunds Here at ME Skincare and our goal is to provide you with amazing all natural products that you're happy with, so if for any reason you're not happy with your purchase, we're happy to accept your unopened, untampered, and unused return within 7 days of purchase and/or receipt in exchange for store credit that will be redeemable for 90 days and equal to the value of the original purchase price unless the product(s) is on sale and price will reflect that. Customer is responsible for any returns shipping fees.

Only exception for return is in the case of allergic reaction within ingredients noticed and product(s) is unopened. Now if allergic reaction does occur after use, then you will receive partial refund after submitting a claim for refund and if proof is submitted a full refund will be negotiate and or honored. 

Return on gifted product(s) have up to 180 days (6 months) whichever comes first to return unopened products for exchange only in the same product category only. Not responsible for damage packages. Damage claim is to be taken up with delivery carrier for a refund however, if that carrier doesn’t compensate you, please send proof via email and my compliance team will handle it from our end as our appreciation to you as our customer.

Dispute Fraudulent charge claims in the case a package was not received from the carrier as specified in estimated delivery an additional 2 weeks is recommended due to carrier delays that my company have no control over. If the mentioned time has passed and after further investigation with the delivery carriers handling the order and the carrier is at fault there will be a store credit ONLY, No Refunds, that will have up to 365 days before it expires if over $100 and anything less than $100 will have 180 days (6 months) before the credit expires. However, if the customer is found to be negligent there will be no store credit or refunds of any kind.

If for any reason your transaction is flagged, you will be notified, and processing of your order will be delayed and or canceled. Customer service is our utmost priority, and your order will be handled accordingly and promptly. Thank you