Shipping policy
Shipping Policy
Shipping Made Simple
At ME Skincare | Minnie Essentials Skincare, we know waiting on your skincare is no fun. That’s why we work to prepare and ship your order as quickly and carefully as possible.
Free Shipping
We’re happy to offer FREE standard shipping on all online orders shipped within California.
We also offer FREE standard shipping on the majority of qualifying U.S. orders outside of California. In some cases, a shipping charge may apply based on the order, package weight, delivery destination, or shipping method selected.
If a shipping fee applies to your order, you will see the charge at checkout before completing your purchase. No surprise shipping fees after you order.
Expedited, express, or other upgraded shipping options may be available for an additional charge.
Order Processing
Because ME Skincare products are handcrafted and prepared with care, processing time may vary depending on the product and order volume.
Most in-stock orders are prepared for shipment within 1–2 business days.
Orders placed after 12:00 PM Pacific Time, on weekends, or on holidays may begin processing the following business day.
During sales, product launches, holidays, unusually high order volume, or other special circumstances, additional processing time may be needed.
We appreciate your patience while we prepare your ME Skincare order with the same care we put into creating our products.
Shipping & Delivery Times
Once your order has been prepared and accepted by the shipping carrier, delivery time will depend on your destination and the shipping service selected.
Estimated delivery dates are estimates, not guarantees. Carrier delays, severe weather, holidays, transportation disruptions, incorrect addresses, and other circumstances outside of ME Skincare’s reasonable control may affect delivery.
Tracking information will be provided when available so you can follow your order on its way to you.
Weekend & Holiday Orders
Orders placed on weekends or recognized holidays will generally begin processing on the next business day.
Orders placed after 12:00 PM Pacific Time on Friday may begin processing the following business day.
If an expedited shipping option is available and selected at checkout, the estimated shipping method applies after order processing unless otherwise stated.
Please Double-Check Your Address
Before submitting your order, please make sure your name, street address, apartment or unit number, city, state, and ZIP code are correct.
If you notice an error after placing your order, contact ME Skincare as quickly as possible.
Once an order has entered fulfillment or has been transferred to the shipping carrier, we may not be able to change the delivery address.
ME Skincare is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer, except as otherwise required by law.
Lost, Delayed or Missing Packages
If your package appears delayed, lost, or is marked delivered but cannot be located, please first review your tracking information and check the delivery area.
You may also contact the shipping carrier directly for additional delivery information.
If the issue remains unresolved, please contact ME Skincare Customer Care with your order number and tracking information. We’ll review the circumstances and help determine the appropriate next step.
We cannot control carrier delays once a package leaves our care, but we won't leave our customers wondering what to do next.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible and provide your order number, photographs of the shipping package, and photographs of the damaged product(s).
We will review eligible damage concerns individually and determine the appropriate resolution based on the circumstances.
Please keep the original packaging until your claim has been reviewed.
International Shipping
When international shipping is available, customers are responsible for any applicable customs duties, import taxes, fees, or other charges imposed by the destination country unless otherwise stated at checkout.
International delivery times may vary due to customs processing and carrier requirements.
Questions About Your Shipment?
We’re here to help.
ME Skincare | Minnie Essentials Skincare
Customer Care: 1-800-338-1389
Email: info@meskincare.online
Location: Victorville, California, USA
A little ME reminder:
Good things are handcrafted. Great skin mail is worth the wait.